How do I cancel my membership?

  • Updated
  1. Go to
  2. Click "Log In" in the top right.  Please note when logged in you will see your initials or a circle where the "Log In" button is.
  3. After logging in, click your initials/the circle in the upper right corner and select "Subscriptions" from the options. 
  4. Under Memberships and Registrations select "Edit Membership" on the account you would like to cancel. Then scroll down and select "Or click here to cancel membership".

Please note if you purchased your membership through a 3rd party such as Apple or Google Play, please log into your account with that service to cancel your account.

Apple: Cancel a subscription from Apple 
Google: Cancel a subscription from Google Play 

If you need assistance please click the Support icon at the bottom right of your screen to connect with our support team. You can also call Customer Service at 1-800-526-8442 or email us at  Our hours are 8 AM to 6 PM CST, Monday to Friday.